Closures and Resources

  1. Santa Rosa County
  2. Constitutional Officers
  3. School District
  4. Municipalities
  5. Other Agencies

Animal Services

  • To make donations during this critical time, visit www.santarosa.fl.gov/animals.
  • Intake by owner surrender has been suspended until further notice.
  • Citizens are asked not to pick up stray animals unless they intend to foster them. If you see a stray, call the shelter, 850-983-4680 and notify them of the animal’s description and location. “Walk in” strays will not be accepted.
  • Animal Control Officers will make efforts to return found animals home in the field to prevent them from coming into the shelter.
  • Adoptions, foster and redemptions are by appointment only; call 850-983-4680.
  • Shelter will limit intake to “essential intake” only which includes:
    • bite/quarantine.
    • dangerous animals.
    • sick, injured, neonatal animals with no mother.
    • confiscation for owner and legal related issues.

Budget

  • The Office of Management and Budget is closed to walk in traffic. For inquiries, contact BudgetDepartment@santarosa.fl.gov or call 850-983-1860.
  • Procurement is closed to the public. Phone and/or video conferencing is available if needed for solicitations, or call 850-983-1870. 

Code Enforcement

  • Code Enforcement is closed to walk-in traffic.
  • The department will continue to work field cases without face-to-face interaction, utilizing phone and mail. Cases may be submitted to the office via phone (850-981-7090 or 850-981-7034) or the online portal.
  • All contractor licensing interaction shall be handled via phone and other electronic means.
  • For all other inquiries, email codecomp@santarosa.fl.gov.

Development Services (Planning, Zoning, Inspections)

  • Planning/Zoning
    • The office is closed to walk-in customers.
    • All pre-application meetings for Development Services will be conducted via conference call or postponed.  
    • Site plans, permit applications and other documentation that cannot be submitted electronically (emailed or faxed) can be placed in one of the drop boxes located at the Milton office, 6051 Old Bagdad Hwy., Suite 202 or the south end office, 5841 Gulf Breeze Parkway.  
    • For questions, call (850) 981-7000, fax (850) 983-9874 or email PZ@santarosa.fl.gov.
    • The April Zoning Board, April BOCC Special Rezoning and BOCC LDC Update workshop will be rescheduled to a later date and time.
  • Building Inspections
    • The lobby is closed to all walk-in traffic.
    • Permit applications may be submitted via email, fax or over the phone.  Please email srcpermits@santarosa.fl.gov, fax (850) 623-1208 or call (850) 981-7000.
    • Small building plan submissions, such as swimming pools, accessory structures, mobile homes, may be submitted via fax at (850) 623-1208 or email to srcpermits@santarosa.fl.gov.
    • Large plans, permit applications and other documentation that cannot be submitted electronically (emailed or faxed) can be placed in one of the drop boxes located at 6051 Old Bagdad Hwy., Suite 202, Milton or the south end office at 5841 Gulf Breeze Parkway, Gulf Breeze.  
    • Online permitting is available for any sub-permit work on new single-family construction. Contractors should login to the Contractor Console to find the main building permit for the project in question. This option is currently not available for owner-builders. For assistance, call (850) 981-7057 or email jennifert@santarosa.fl.gov.
    • In-person non-essential inspections, such as those for window and door installations, shutter installations, mechanical unit change outs, and water heater replacements are postponed until further notice.  However, the contractor or permit holder can request the inspection to be performed virtually. Call (850) 981-7000 to schedule a virtual inspection.
    • Inspectors will continue to work in the field performing essential inspections but will have limited public interactions. Call the HELLO system (850) 981-7050 to set up an inspection or call the main office (850) 981-7000. 
    • All non-essential meetings, including our in-person pre-application meetings, have been cancelled until further notice. However, we can schedule a pre-application meeting via a conference call or web-based. Call (850) 981-7084 or use the on-line Meeting Request Form to schedule an appointment.
    • If you cannot pay for a permit or other item using an escrow account, debit or credit card, call 850-981-7000 to schedule an appointment to make a payment. 
    • Flood determinations or flood questions are available via email, fax or over the phone. Call (850) 981-7029 or email WebEmail-FloodReview@santarosa.fl.gov.
    • Non-essential periodic fire/life safety inspections have been cancelled. This does not include new construction or for those businesses needing a fire/life safety inspection for state licensing purposes, such as a daycare or assisted living facility. Call (850) 981-7000.

Economic Development Office

  • Santa Rosa Economic Development and the SBDC at UWF will host a webinar on Thurs., Apr. 9 at 11 a.m., central time, to answer questions concerning the Florida Emergency Bridge Loan  and the SBA Economic Injury Disaster Loan. To register, email ESF18@santarosa.fl.gov by Wed., Apr. 8 at 5 p.m..
  • The office is closed to walk-in traffic.
  • Santa Rosa County has enacted ESF 18 in conjunction with the Economic Development Office to provide guidance and coordinate issues with Santa Rosa County’s business community in all phases of emergency management.
  • SantaRosaReady.com has been created to serve as a clearinghouse for all business needs including information on how to apply for bridge loans.
  • Even if you haven’t yet been impacted financially by COVID19 we encourage all business owners in Santa Rosa County to complete the surveys on SantaRosaReady.com and register with the SBDC.
  • For questions call (850) 623-0174 or email ESF18@santarosa.fl.gov.

Engineering

  • The lobby is closed for walk-in traffic. 
  • All pre-application meetings for engineering and development services will be conducted via conference call or postponed.  
  • Engineering/development plan submittals may be left in a drop box outside engineering front door.
  • For questions call or email: (850) 981-7100, Engineering@santarosa.fl.gov

Environmental (Solid Waste, Landfill, Mosquito Control)

  • Landfill services will operate under normal conditions.
  • Citizens may experience delays in trash pickup due to franchise hauler’s operations.
  • Mosquito control will be operating under normal conditions. 
  • Contact Environmental-Dept@santarosa.fl.gov or 850-981-7135 for more information.

Extension Services

  • The extension office is closed to walk-in traffic.
  • Staff and faculty are available by phone, email and online contact.
  • All volunteers associated with extension services are asked to limit office/garden visits and contact agents by phone and email. 
  • Services such as, soil samples, plant samples or identification are still available through communicating by phone or computer.  
  • Soil samples forms available for pick up at the front door along with the online services informational card.

Facilities Maintenance/Parks

  • All county parks are open for the public to enjoy walking and running with exception of parks on the island of Navarre Beach.
  • Parks are open but playgrounds and restrooms are closed. Residents are asked to use facilities responsibly and not to congregate in groups larger than ten. 
  • No walk-ins are being accepted.
  • Drop off box is located at 4530 Spike’s Way, County Auditorium
  • Reserve a facility on-line at https://anprod.active.com/santarosa/servlet; the earliest availability is after May 19, 2020.
  • Structural, operations and landscaping/grounds will be operating under normal conditions until further notice.
  • For questions, contact BuildingMaintenance@santarosa.fl.gov or 850.983.1940.

Human Resources

  • Human Resources will continue to provide services but will close the office to in-person traffic. Individuals may communicate with the department via e-mail or phone. New employee orientations will be by appointment.
  • Human Resources can be reached by phone, 850-983-1948 or hr@santarosa.fl.gov.

Libraries

  • All Santa Rosa County Library facilities remain closed until further notice.
  • Holds pick up service will be discontinued as of Fri., Apr. 17 at 4 p.m.
    • Holds must be picked up by this date.
    • The last day to place a hold is Thurs., Apr. 9.
    • The book drops will remain open for patrons to return items.
  • Other library services
    • Patrons who do not have internet access at home may sit in the parking lot to access the WiFi.
    • Although facilities are closed for browsing, the library website is being updated to include an “eSources for Everyone” page with links to free eSources cardholders can access from home, including eBooks, eAudiobooks, educational resources, and more.
    • If your account is blocked, preventing you from accessing these online resources, contact your library for assistance.
    • Donations of books and other materials will not be accepted until further notice. Do not leave them outside the libraries.
    • All bill payments must be made over the phone with a credit or debit card until further notice.
    • ILL services have been suspended until further notice. Patrons with an active request will be notified if their items arrive at the library.
    • For any other questions, call 981-READ (7323).

Navarre Beach Utilities

  • The Navarre Beach Utilities lobby is closed for all walk-in traffic.
  • Utility bills and lease fee payments may be left in the after-hours drop box.
  • Services are available via email and phone: (850) 981-8888, NavarreBeachDept@santarosa.fl.gov

Public Works/Road & Bridge

  • The lobby has been closed to walk-in traffic. 
  • Residents may report issues online.
  • For general inquiries, call 850-626-0191.

Tourist Development Office (TDO)

  • The office is closed to walk-in traffic however phones, 850-981-8900, are answered during normal work hours.
  • A live chat function is available at Getrelaxing.com.
  • Grab & Go Visitor Bags will be stocked and placed outside the front door on a daily basis which will include an updated status list of restaurants serving take-out and gift shops that are open as well as the hours of Walmart Navarre, Publix, Winn Dixie and Neighborhood Walmart, CVS and Walgreens.
  • The office will continue to provide updates to the Tourism Development Council.

Veterans Services

  • Veterans Services closed to walk-ins.
  • The Milton office is open by appointment only as deemed necessary.
  • South Service Center is closed, however Veterans Services office remains open for appointments.
  • Veterans Services Milton Office: 850-981-7155, fax: 850-981-7154
    Laurie Schulze: lauries@santarosa.fl.gov
    Karen Haworth: karenh@santarosa.fl.gov
  • Veterans Services South Service Center: 850-981-7110, fax: 850-981-7085
    Tonye Rutherford: tonyer@santarosa.fl.gov
    Andy Anderson: andya@santarosa.fl.gov